Privacy Policy

1. Introduction

At Axionura Leads, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our service.

2. Information We Collect

• Email Address: We collect your email address when you link it to your account for credit synchronization and transaction history.
• Usage Data: We may collect information about how you interact with our service to improve performance and user experience.
• Transaction Data: We process payment information through Razorpay. We do not store your credit card details on our servers.

3. How We Use Your Information

We use your information to:

• Provide and maintain our service.
• Synchronize your credit balance across devices.
• Send transactional emails (OTP, Welcome, Payment Confirmation).
• Improve our AI models and service accuracy.

4. Data Processing and Storage

Uploaded files (Images, PDFs, Excel) are processed in-memory using AI models. We use temporary caching to improve your experience during an active session. We do not store your uploaded documents permanently on our servers.

5. Third-Party Services

We use trusted third-party services to operate:

• Razorpay: For secure payment processing.
• Resend: For sending transactional emails.
• Google Gemini: For AI-powered data extraction.

6. Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, correct, or delete your personal information (email address and transaction history). To exercise these rights, please contact us at support@axionura.com.